Welcome to Isoko (“Website,” “we,” “our,” or “us”). Protecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.
Information We Collect
Personal Information: When you make a purchase or register an account, we may collect your name, contact information (email address, phone number), shipping and billing addresses, and payment details. Order Information: We collect information related to your orders, including products purchased, order history, and order preferences. Communication: If you contact us via email, chat, or other communication channels, we may collect and retain that correspondence. Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences on our website.
How We Use Your Information
We use your personal information for various purposes, including: Processing and fulfilling your orders. Providing customer support and responding to inquiries. Sending order updates, promotional emails, and marketing communications (you can opt-out at any time). Analyzing and improving our website, products, and services. Preventing fraudulent activities and enhancing security. Complying with legal obligations.
Information Sharing
We may share your personal information with third parties, such as payment processors, shipping providers, and marketing partners, to facilitate our services. We do not sell your personal information to third parties for their marketing purposes.
Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can also opt-out of marketing communications at any time. To exercise these rights or for inquiries about your data, please contact us.
Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised policy will be effective upon posting on our website.
Contact Us
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at info@isoko.com.